Privacy Policy

Effective Date: 2026

SimpleBazar (“we”, “us”, or “our”) operates the website https://simplebazar.store (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, or interact with our services across Bangladesh.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not accept our practices, please do not use our online store.

1. Information We Collect

Personal Information You Voluntarily Submit

We collect personal details you provide when placing orders, registering, contacting support, or subscribing to our emails, including:

• Full name, delivery address, city, and postal code inside Bangladesh

• Active contact phone number for delivery and order follow-up

• Email address for promotions, order updates, and customer service

• Order records, purchase history, and payment confirmation details (we do not store full cash-on-delivery payment data)

Automatically Collected Information

When you browse our website, we automatically gather non-personal data:

• Device type, browser version, operating system

• IP address, browsing time, visited pages, search keywords

• Click behavior, access timestamps, and website interaction data

• Cookies and tracking data to optimize page performance and personalized recommendations

2. How We Use Your Information

We utilize collected information for the following legitimate business purposes:

1. Process, confirm, and deliver your orders via Pathan courier nationwide in Bangladesh

2. Send real-time order updates, delivery notifications, and return procedure notices

3. Respond to your inquiries, return requests, complaints, and after-sales support

4. Verify buyer identity and prevent fraudulent orders or malicious returns

5. Send optional newsletters, new product launches, and exclusive discount offers (you may unsubscribe anytime)

6. Improve our website layout, product selection, customer experience, and logistics efficiency

7. Comply with local Bangladesh commercial regulations and legal requirements

3. Information Sharing & Disclosure

We will never sell, rent, or trade your personal information to third-party marketing companies. We may share limited necessary data only in the following cases:

1. Local Logistics Partner (Pathan Courier): We share your name, delivery address, and phone number solely to complete package delivery across Bangladesh. Couriers are prohibited from using your data for any other purpose.

2. Legal Compliance: We may disclose your information if required by Bangladeshi law, court orders, or government regulatory authorities.

3. Business Transfer: If our store undergoes merger, acquisition, or asset sale, customer information may be transferred as part of business assets, still protected under this Privacy Policy.

4. Cookie Policy

Our site uses cookies to remember your preferences, track shopping carts, and analyze website traffic. You can disable cookies through your browser settings at any time, but this may limit some shopping functions on our store.

5. Data Storage & Security

All your personal data is securely stored and protected against unauthorized access, modification, or leakage via standard encryption technology. We only retain your information as long as needed to fulfill orders, resolve after-sales issues, or meet legal record-keeping obligations. Once data is no longer required, we safely delete all personal details.

6. Your Rights

As a customer in Bangladesh, you hold the right to:

1. Request a copy of all personal data we have stored about you

2. Correct inaccurate personal information such as address or contact number

3. Request permanent deletion of your personal records

4. Unsubscribe from promotional marketing emails with one click

5. Withdraw consent for us to collect your data (note this may suspend order services)

To exercise your rights, contact us via our official email or phone.

7. Third-Party Websites

Our website may contain links to external platforms such as Facebook and Instagram. We take no responsibility for the privacy practices or content of third-party sites. We recommend reviewing their separate privacy policies before sharing your information.

8. Children’s Privacy

Our products and services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13 years old. If you believe we have data from a minor, contact us immediately to remove the information.

9. Updates to This Policy

We reserve the right to revise this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after modifications means you accept the revised policy terms